These terms govern your use of the Still Petals website and, when it is released, the Still Petals iOS app. Please read them before using our website or creating an account. By using our website or app, you agree to these terms — if you don't agree, please don't use them.
General enquiries: hello@stillpetals.com · Support: support@stillpetals.com
Still Petals ("we", "us", or "our") is the registered business name of Pathoumma Khamphengphet (ABN 17 528 600 318).
Still Petals is operated by Pathoumma Khamphengphet (ABN 17 528 600 318), based in the Australian Capital Territory, Australia.
Still Petals is currently in pre-launch. The website exists to share information about the product and to collect early-access registrations. No app, subscription, or paid service is currently available. These terms are written to cover both the current website and the future app, so they won't need to be replaced entirely at launch — sections that apply to the future app are labelled accordingly.
The Still Petals website and app are intended for people aged 18 and over. By using our website or joining our waitlist, you confirm you're at least 18. We don't knowingly provide services to anyone under 18; if we become aware that someone under 18 has joined the waitlist or created an account, we'll remove their information promptly.
This section applies once the Still Petals iOS app is live. To access certain features of the app, you'll need to create an account. You're responsible for keeping your login credentials confidential and for all activity under your account. You must provide accurate information when creating an account. Please notify us at support@stillpetals.com if you believe your account has been accessed without your authorisation. If the app supports account creation, in-app account deletion will be available from launch, in line with Apple's App Store requirements.
When using our website or app, you agree not to: use the service for any unlawful purpose; attempt to gain unauthorised access to our systems or infrastructure; reproduce, distribute, or publicly perform Still Petals content without permission; reverse-engineer or attempt to extract the source code of our app; use the service in a way that could harm other users or interfere with normal operation; or create accounts using false identities or automated means.
All content on the Still Petals website and app — including text, audio stories, images, design, and code — is owned by or licensed to Still Petals. You may not reproduce, distribute, adapt, or create derivative works from our content without our written permission. If you share feedback or ideas, you agree that Still Petals may use that feedback without obligation to you; we won't publish your name or personal details alongside any feedback without your permission.
This section applies once the Still Petals iOS app launches with paid features.
Plans. Still Petals may offer free and paid subscription options. Details of available plans, pricing, and included features will be published within the app and on our website before purchase.
Billing and renewal. Paid subscriptions are billed in advance for the period you select. If you subscribe through the Apple App Store, your subscription is billed and managed by Apple. Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. Still Petals does not collect or store your payment card details.
Cancellation. If you subscribed through Apple, you can cancel through your Apple ID account settings. Cancellation takes effect at the end of the current billing period — you retain access to paid features until then.
Restore purchases. If you reinstall the app or switch devices, a restore purchases option will be available within the app when that feature is enabled, provided you're signed in with the same Apple ID.
Refunds. Purchases made through the Apple App Store are billed and managed by Apple. Refund requests are subject to Apple's policies and applicable law — Still Petals cannot override Apple's billing systems. To request a refund for an App Store purchase, contact Apple Support directly.
Nothing in these terms limits any rights you may have under the Australian Consumer Law or other applicable consumer protection laws that cannot be excluded.
Our services come with consumer guarantees under the Australian Consumer Law that cannot be excluded. Nothing in these terms is intended to exclude, restrict, or modify any right or remedy you have under the Australian Consumer Law. Where the Australian Consumer Law permits us to limit our liability for a failure to comply with a consumer guarantee, our liability is limited to resupplying the service or paying the cost of having it resupplied.
We aim to keep Still Petals working well, but we don't guarantee uninterrupted or error-free access. The service may be unavailable due to planned maintenance, technical issues, or circumstances outside our control. We're not responsible for loss resulting from service interruptions or downtime, to the extent permitted by law.
The Still Petals website and app use third-party services including Netlify, Brevo, Firebase, RevenueCat, and the Apple App Store. These services operate under their own terms and privacy policies — we're not responsible for their conduct, availability, or policies.
To the maximum extent permitted by Australian law, Still Petals is not liable for any indirect, incidental, special, or consequential loss or damage arising from your use of, or inability to use, our website or app. Our total liability for any claim is limited to the amount you paid to Still Petals in the 12 months before the claim arose, or AUD 100, whichever is greater. Nothing in this section excludes liability for personal injury or death caused by our negligence, fraud, or any liability that cannot be excluded under Australian law.
We may update these terms from time to time. Material changes will be posted on this page with an updated date and, where appropriate, notified by email. Continued use after the effective date constitutes acceptance.
We may suspend or close your account if you breach these terms or engage in conduct that harms others or Still Petals. We'll act reasonably and, where practicable, give you notice.
Contact hello@stillpetals.com. We aim to acknowledge complaints within five business days and are committed to informal resolution before any formal process.
These terms are governed by the laws of the Australian Capital Territory and the Commonwealth of Australia. Nothing in these terms limits mandatory rights or protections you have under applicable laws in your jurisdiction that cannot be excluded.
If any part of these terms is found to be unenforceable, the remaining terms continue to apply.
General enquiries: hello@stillpetals.com
Technical support: support@stillpetals.com
Legal notices: legal@stillpetals.com
Privacy matters: privacy@stillpetals.com